Garage Door Motor Buzz But Not Engaging

The trolley doesn t move and the door does not budge.
Garage door motor buzz but not engaging. Garage door openers have a quick release mechanism that allows you to operate the garage door manually in the event you lose power. When you find that your garage door motor is making a humming noise but not opening and closing it typically means that it has gone off track or needs some sort of small adjustment. The trolley moves along the chain drive the long track attached to the ceiling when the garage door is opening or closing attached via a metal bar to the inside top of the garage door. Make basic checks first.
Today we opened the door to its full open position but when we pressed the wall button to close door it would not close. Genie garage intellicode screw drive garage door will not open when the button is pushed. The carriage locks around the opener trolley during normal operation. As the drive shaft and sprocket rotate they drive the trolley that lifts and lowers the garage door.
I replaced the capacitor tried two types still the same issue. I show 2 possible capacitors so check yours for the exact part number written on the case. It could be the motor itself but the buzzing leads to believe the capacitor since a bad motor would also trip the circuit breaker. Ensure that the unit is plugged in the door isn t locked and if you are using a remote that the remote has batteries.
The gear kit is made up of two plastic gears that move each other to engage the trolley and get everything moving. Because it hums when you try to open it the battery is working properly. The plastic gear on the drive shaft is designed to fail if the garage door gets stuck in the travel tracks protecting the expensive drive motor from damage. Get shopping advice from experts friends and the community.
A very common call that i receive is concerning the garage door opener making a buzzing sound when the wall mount button is pressed but nothing else happens.